Central agent platform
Companies standardise on Lyzr as the platform for every agent across the enterprise.
- WTWAutomating processes across 4 business units
- VerifoneCustomer support, HR and more
A briefing for Banks & Insurers
Pilots work. Production doesn’t. AI hits a ceiling at 6–12 months.
Lyzr takes AI past that ceiling — inside your VPC, under your governance.
The agent infrastructure platform purpose-built for regulated finance. Sovereign by default, deterministic where it matters, autonomous where it pays — with outcomes the business actually owns.
1M+
Invoices/yr at WTW
4
WTW business units live
Accenture
Deployment partner
Inside
Your VPC, always
I’m here as
Running Lyzr today
Accenture
WTW
Verifone
Crown Castle
Prophet
AWS
Case study● Live in production
WTW — enterprise AI in mission-critical insurance workflows.
Willis Towers Watson deployed Lyzr — via Accenture — to orchestrate agents across four business units. Cross-system, multi-step, business-owned and governed. Not a pilot: a live agentic workflow processing more than a million invoices a year.
1M+
Invoices processed annually
4
Business units orchestrated
0
IT bottleneck for business logic
100%
Audit-grade governance
Industry
Global Insurance & Risk Advisory
Challenge
AI adoption hit a ceiling at 6–12 months — automation stopped at system boundaries.
With Lyzr
Cross-system agentic orchestration that business teams own, with governance retained.
Three adoption patterns
How enterprises are putting Lyzr into production today.
Powers an internal AI platform
Lyzr sits underneath a customer's branded AI platform — they ship products on top.
- AccentureInternal functions + customer workloads
- ProphetInternal AI platform for clients
Reimagines complex workflows
Teams replace brittle legacy automation with agentic orchestration where it matters most.
- Crown CastleOrder processing engine — fixing revenue leaks
About Lyzr
A platform company that owns outcomes.
Lyzr is building the AWS for Agent Infrastructure — but we operate like Palantir. We don’t hand over a toolkit and walk away. Our applied AI team and consulting partners ship the agents, own the ROI, and graduate the program to your team.
- Founded
- 2023
- Raised
- $14.5M · Series A
- Led by
- Rocketship
- Investors
- Accenture, Partnership Fund, Henry Ford III
- Team
- 200+ · growing 100% QoQ
- Compliance
- SOC 2 · HIPAA · GDPR · CCPA · ISO 27001
Where we operate
New York City
Headquarters
San Francisco
Agent Labs
Bengaluru
FDE Engine
Recognition
- AWS GenAI Global Innovator — Finalist
- Accenture Ventures — Winner
- Harvard Innovation Fund — Winner
Founding team
Siva Surendira (CEO, ex-Tesco, Pearson, Powerupcloud — #1 AWS AI/ML partner in APAC), Jithin George (CTO, ex-Oracle, Cisco), Anirudh Narayan (CGO, Columbia MBA), Shreyas Kapale (Founding Architect), Khush Patel (Founding Engineer, ML research).
Architected big-data systems for Tesco, Google, CapitaLand, Singapore Airlines, Allianz.
Where Lyzr sits
Platform economics. Outcomes accountability.
LangChain · CrewAI · n8n
DIY frameworks
Toolkits, not platforms. Every team rebuilds governance, identity, and ops from scratch.
AgentForce · Writer · Glean
Enterprise agent suites
Locked to one model, one cloud, one workflow shape. Data leaves your perimeter.
Palantir · Distyl
Applied AI consultancies
Outcomes — but bespoke. The platform belongs to them, not to you.
Agent Infrastructure + Applied AI
Lyzr
An open, framework-agnostic platform that runs in your VPC — plus a team that ships the first agents in production with you.
The problem
Why agentic AI stalls inside banks and insurers.
The technology isn’t the bottleneck. The operating model is. Without a common runtime, governance layer and identity fabric, every new agent is a new platform decision — and every platform decision is a new risk review.
- 01
Adoption plateau
Copilots ship; agentic automation stalls. Every win is a one-off, every team builds its own scaffolding.
- 02
System boundaries
Policy, core banking, claims, CRM, GL — agents that can’t cross them can’t move the P&L.
- 03
Risk & compliance veto
Data egress, model risk, auditability, identity — every deployment ends in a security review.
- 04
Fragmented stack
14+ tools wired with brittle glue. Hidden cost, no single audit trail, no portability.
Where Lyzr is already shipping in finance
Built for the workflows that actually move the P&L.
Underwriting01
Submission triage & risk summarization
Parse broker submissions, pull from policy systems and draft a risk summary for the underwriter — with citations and a clear hand-off.
KYC / AML02
Deterministic onboarding checks
SuperFlow runs the regulated steps (sanctions, PEP, adverse media); agents handle the judgment calls. Exactly-once, fully auditable.
Claims03
Claims intake, triage & adjudication
Document parsing, fraud-signal scoring, policy match and human-in-the-loop approval for edge cases — all journaled end-to-end.
Banking ops04
Treasury, reconciliation & exception handling
Replace brittle RPA with agents that read context, propose actions and route exceptions to the right desk with a full audit trail.
Compliance05
Regulatory reporting copilots
Draft, validate and reconcile reports against the underlying systems of record — agents that respect the same controls your humans do.
Customer ops06
Agent-assisted service & complaints
Co-pilot for contact-centre agents in retail banking and insurance — grounded in your policies, never in public data.
Right tool, right risk profile
Determinism where you must. Autonomy where you can.
One platform, two execution modes. Regulators don’t care which one you used — they care that you can prove what happened, every single time.
Deterministic · SuperFlow
For the workflows that must behave the same way every time.
KYC, AML screening, claim adjudication, settlements, regulatory reporting. Exactly-once execution, durable, replayable, with human-in-the-loop where it matters.
- Exactly-once side effects
- Crash-safe, resumable runs
- Visual workflow + journaled audit trail
- Native approvals & escalations
Use when: regulators are watching
Autonomous · Agents
For the work that benefits from judgment and exploration.
Underwriting research, broker submission triage, risk summarization, customer ops copilots. Agents reason, plan, call tools and route exceptions — under the same governance.
- Multi-agent orchestration
- Grounded in your systems of record
- RAI · hallucination · relevance evals
- Continuous improvement loop
Use when: humans benefit from a copilot
SuperFlow · A closer look
Agents where you want autonomy. SuperFlows where you don’t.
For regulated workflows — billing runs, KYC, AML screening, claim adjudication, regulatory reporting — non-determinism is a liability. SuperFlow is a visual workflow builder backed by a durable execution engine: composable like an agent, predictable like infrastructure.
30+
node types
Cron
crash-safe
Replay
any past run
claim-adjudication.flow
run #4827 · resumed
- 01Trigger · Webhook
- 02LLM · Classify intent
- 03Compliance check agent
- 04Wait for approval
- 05HTTP · Post to core banking
Exactly-once side effects
A step that ran will never run again. No double charges, no duplicate claim payouts, no re-fired API calls on retry.
Durable execution
Every LLM call, tool call and HTTP request is journaled. A restart mid-run resumes from the exact point of failure.
Human-in-the-loop, natively
Pause on approval for hours, days or weeks at near-zero cost. Built for underwriting sign-off and exception handling.
Replayable & traceable
Every run is replayable with per-node outputs preserved. OpenTelemetry traces ship by default — auditors love it.
How we deliver
AWS-grade infrastructure. Palantir-style deployment.
We don’t hand over a toolkit and walk away. You get a platform you own — and a team that ships agents into production with you, end-to-end.
01
Deploy inside your VPC
AWS, Azure, GCP or on-prem. Air-gapped if needed. No external control plane. Lyzr runs entirely within your perimeter — your security team owns every layer.
02
Connect your models & data
Bring your own LLMs (Bedrock, Azure OpenAI, internal Llama, Mistral, Ollama, vLLM). Wire into core banking, policy, claims, GL and CRM through your existing connectors.
03
Go live with FDE support
Our applied AI team (Bengaluru FDE engine) ships the first agents in production with you, owns ROI alongside you, and graduates the program to your team.
For technical leaders · CIO · CISO · Enterprise architects
How it stays safe, sovereign and portable.
Five tabs. Everything the security review will ask for — the five non-negotiables, the stack, the governance layers, the git-driven Control Plane, and how we make sure you never get locked in.
Why this matters for Banking & Insurance
Five guarantees your CISO already asked for.
The platform, the abstractions, the governance, the Control Plane — all land inside a regulated perimeter on these five non-negotiables. Built into the runtime, not bolted on.
01Air-gapped deployment
Complete isolation. On-prem.
Lyzr runs entirely inside your private cloud, VPC, or air-gapped on-prem environment. No shared infrastructure. No external control plane reaching in. Your security team owns every layer of the stack.
02BYO model
Connectivity to local LLMs
Bring your own models — Ollama, vLLM, Bedrock private endpoints, Azure OpenAI in your tenant, internal Mistral or Llama deployments. Lyzr orchestrates them like any frontier model, with the same governance.
03Zero exfiltration
No egress of data
Prompts, documents, decisions, traces — nothing leaves your perimeter. Every inference, tool call and audit log is stored inside your network. SOC 2, HIPAA, GDPR, CCPA and ISO 27001 compliant.
04Customer data stays customer data
No training on your data
Your data is never used to train Lyzr, the underlying models, or anyone else. Strict contractual and technical guarantees. Your IP, customer PII and underwriting logic stay yours — full stop.
05Durable execution
SuperFlow for deterministic use cases
When a workflow has to behave the same way every time — billing runs, KYC checks, claim adjudication — SuperFlow gives you a visual, durable, exactly-once execution engine. Agents where you want autonomy. Determinism where you don't.
Live demos
See it run on banking & insurance workflows.
Pick a workflow and step through a live, interactive demo — same runtime, same governance, same SuperFlows we ship into production.
Universal Banking Customer Support Agent
Handles retail banking inquiries across account services, loans, and card management.
Open demo
KYC Document Pre-Validation Agent
Pre-screens and validates KYC submissions by extracting and cross-referencing document data in real time.
Open demo
Commercial Banking R.M. Co-pilot
Stitches banks' internal and external data into signals that help relationship managers drive conversations and increase share of wallet.
Open demo
Experience portal
Explore the full library of live Lyzr agents.
Open experience portal
Bring agentic AI inside your perimeter.
Talk to the team that already runs Lyzr in production at WTW, Accenture, Verifone and Crown Castle.
Pick the conversation that fits you.
Talk to the team already running Lyzr in production at WTW, Accenture, Verifone and Crown Castle.
Business leaders
Request a Banking & Insurance use-case blueprint.
A 30-minute executive briefing: your workflow, the agents that would run it, the ROI we’ve seen in production, and the path to a proof.
Schedule an executive briefing
IT & Security leaders
Book an architecture & VPC assessment.
A working session with our solution architects: deployment topology, identity & guardrails, data flows, model strategy, audit posture — mapped to your environment.
Book an architecture review